How do I contact Customer Service?
Give us a call at 1-877-???-???? or
email us at: shopunitee@gmail.com
What’s your return policy?
Two Hands will accept your return of unworn, unwashed, like new condition (per Two Hands discretion) and defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) if the merchandise is returned within 30 days of receipt.
Eligible refunds made within 30 days after receipt will be credited for the item’s purchase price in the original form of payment.
A customer is allowed one price adjustment on full-priced merchandise due to a sale however, it must be made within 7 days from the original date of shipment.
Why is a product labeled preorder and why is it less expensive?
We offer a significant preorder discount on products that have been approved to produce but are not yet in stock. Generally, a preorder product will be available to ship within a few weeks as it makes its way through the production cycle. To compensate customers’, wait time, we offer the preorder discount.
Why is my order not shipping?
If you place an order and something is out of stock or on preorder your order will ship when all items are in stock.
How do your shirts fit?
Check out our Sizing Chart for details.
Size Chart
How will you ship my order? How long does it take to receive it?
We ship all complete orders as quickly as possible. Please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, contact Customer Service for help in choosing the right shipping method to get it there on time!
Rates: Standard shipping rates of $6.95 are sent via FedEx/USPS. Expedited options are available at the time of checkout.
Will you be getting __ back in stock?
We release new products all the time; sometimes that means that older designs are recycled to make room for our newest designs. Any items no longer on the site are out of production. We advise you to purchase the designs you like, because it may be a limited edition.
Can I use more than one coupon on my order?
Our systems only allow one coupon per purchase.
My order says “pending.” What does that mean?
Your gear has been processed and we’re getting it out the door just as fast as we can.
The item I wanted is out of stock. What do I do?
Ask your significant other to Wipe your tears, and keep an eye on our website. We might reproduce it, depending on the demand.
Do you ship internationally?
Contact Customer Service.
For APO/FPO addresses, please ensure that your shipping information is properly formatted to fight against errors in our shipping systems. Here is an example of a properly formatted address:
NAME: JOHN DOE
COMPANY (FPO ONLY): USS Two Hands
STREET 1: UNIT/PSC 1234
STREET 2: BOX 1234
CITY: APO/FPO
STATE: ARMED FORCES PACIFIC
COUNTRY: UNITED STATES
ZIP: 00000-0000
Where’s my return?
Likely still shipping to us. We’ll contact you via email as soon as we receive the item and are processing it.
My Store Credit/Gift Card Code is not working. What do I do?
Contact Customer Service for help with processing Gift Cards and Store Credit.
Do you carry Tall or Large sizes?
Hurry ups and wait. We’re working on it and have larger sizes soon!